Tailored contact center solutions for modern businesses
We design contact center strategies that adapt to your unique industry challenges. Our approach ensures seamless communication and operational efficiency.
Customer Support Solutions
24/7 multilingual customer engagement through voice, chat, and digital channels.
Back-Office Operations
Seamless data management, documentation, and administrative support to enhance efficiency.
Technical Support
Expert-level tech assistance and troubleshooting for global brands.
Sales & Lead Generation
End-to-end outbound & inbound sales services that convert opportunities into revenue.
About Global Business Process Outsourcing
BSS Groupe is a global business process outsourcing (BPO) partner with operations across the United States, France, and Northern Africa. Our multilingual teams and industry experts help organizations improve efficiency, reduce costs, and scale faster in a competitive market.
- Global Presence
- Trusted Partnerships
- Innovative Processes
- Proven Results
Your Global Outsourcing Partner of Choice
Our commitment to quality, innovation, and customer satisfaction sets us apart. With a strong global footprint and experienced teams, BSS Groupe ensures your business runs smoothly—anywhere in the world.
Years of Experience
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Serving Industries That Shape the Future
Technology
Level 1–3 tech support and customer success programs for SaaS, cloud, and hardware companies.
Telecom
Contact center outsourcing and BPO optimization for operators and resellers.
E-Commerce
24/7 customer care, order management, and sales enablement for growing online businesses.
Healthcare
Patient engagement, claims processing, and multilingual support under strict confidentiality.
Finance
Streamlined back-office processes, secure support, and customer engagement that builds trust.
Travel & Hospitality
Reservation, logistics, and guest experience management powered by multilingual teams.
Connecting Continents, Delivering Excellence
From our offices in the United States, France, and Northern Africa, we connect talent and technology to serve clients worldwide.
Our Partners
